AJIO India Contact Details, Office Address, Helpline No, Email IDs including headquarters address, office phone number, customer support helpline number and email id is available here with company bio data, network presence, as well as service locations. If you are looking for the profile like foundation year, founder, office locations, parent company, etc. So, from below, you can get all that including contact details of AJIO in India.
About AJIO
AJIO is an India based fashion and lifestyle providing company. The company was founded in 2016, has main office as head office in Bangalore, Karnataka, India. AJIO is one of the largest retail companies in India. It is one of the famous names, providing fashion and lifestyle services in India. AJIO provides products such as men fashion, woman fashion, kid’s cloths and many more fashion accessories. Below, you can check all types of contact details of AJIO India Company.
AJIO India Company Profile
- Company Full Name: AJIO
- Type: Public
- Industry: Fashion And Lifestyle
- Founded Year: 2016
- Founder: Mukesh Ambani
- Headquarters: Bangalore, Karnataka, India
- Key People: NA
- Parent Company: Reliance Industries
- Subsidiaries: NA
How to find AJIO India Contact Information
The company has millions of customers and they always try to find AJIO India contact details including office address, customer care, social pages on the internet. Sometimes, customers faces several types of issue with products and also want to contact for general queries. But, they don’t know how to find AJIO for customer support, as well as how to reach AJIO India customer care.
In this article, you can check all important details and fastest ways to reach AJIO India customer care team and other departments for any kind of help, general information, sales and technical support before and after sales. Here, you can find customer care number of AJIO, main office address of AJIO, as well as AJIO toll free number, AJIO India helpline no, AJIO phone number, social ids, website, blogs, as well as contact information of board of directors, if available.
Important AJIO India Contact Information
| AJIO Customer Care Number | 1800-889-9991(Main Swithboard No) |
| AJIO Customer Support Email | customercare@ajio.com for any query, partner@ajio.com for partnership |
| AJIO Customer Care Office Address | AJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India |
| Facebook Account | www.facebook.com/AJIOlife |
| Twitter Account | https://twitter.com/AJIOLife |
| Instagram Account | www.instagram.com/AJIOlife |
| YouTube Channel | NA |
| Official Website | www.ajio.com |
Note: Some numbers provided above may be non toll free number, so please verify call charges from your operator before call.
AJIO Main Office Locations in India
Through the information of AJIO offices, you can get much more support after customer care department. Here, you can check headquarters address of AJIO India, phone no of AJIO corporate office India, as well as AJIO India office locations.
AJIO India Main Office Contact Details
- AJIO Main Office Address: AJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India
- AJIO Main Office Phone Number: 1800-889-9991
- AJIO Main Office Fax Number: NA
- AJIO Main Office Email ID: customercare@ajio.com
AJIO Limited Other Office Locations in India
- Click here for store finder near you
Check Also: For the contact information of Intrasoft Technologies, you can click here
Some Additional Information
- Click here to track your order
- Click here for FAQs
As you checked companycontactdetails.in has provided AJIO India Contact Details, Office Address, Helpline No, Email IDs including Customer Care, office phone number, headquarters address, as well as website and social profiles. If are facing any type of issue with above-given information, so you can tell us.
I am order some shirts and pants but some items are not satisfied me.i request return items but your agent received my order some items but your ajio are not reply my refund items please verify and refund my amount to ajio account abd i purchased again so please help me
I am facing the same problem, did you recieve the refund?
It’s about more then a month passed out, I have still not received my refund for the product which I have previously returned.
I am facing same issues please support
same. they just saying we will get back to you
I have been beyond harassed by your team for a luxury item
M also facing that problem .after one month m didn’t get my refund
Yes I am also facing same problem
Exactly I’m facing the same problem. Its been very long since my products were returned but I didn’t receive any amount. And even I had booked few products and my payment was done through online after some day the product got cancelled for no reason n even didn’t receive the refund amount, its been about 5 months and I’m still waiting for my money. Literally this is the worst experience I’ve ever had in any online shopping
I too am facing a similar problem. The product delivered was firstly wrong and then the product was collected by an agent. The refund was initiated long back but still I haven’t received my refund. I asked for a call back several times but no customer service agent has bother to call back. I have even wrote them a mail raising my issue but still there is no reply. A very horrible and pathetic service from Ajio.
I have the same problem I had order 3 crocs not satisfied with the product ba there is no one for refund return fuck all services provided and sick products
same happens to me…not worthy service…dont buy from them
I have returned three products its been almost 20 days still i didn’t receive my refund. Check with issue and help me back
Hey within how many days did u got your delivery?
Order Number: Fl0186527453
I am writing to you to raise an issue about: We had requested for Return Of our product which was supposed to be collected on 30-31st Oct 2020 but it’s 3rd Nov today at it has not been collected, in fact the return has been cancelled , and thus we have not received our return amount, kindly look into this matter asap. To sent a delivery agent to pick up my products asap and give me my refunds I look forward to your prompt response on this matter. I would like to keep a complete record of mycase, so please reply back via this email account.
Yours faithfully,
Shovon Sarkar
Pls detail any store in Delhi or ncr
Please contact me for return
Mam i have ordered 2 pairs of shoes but received only 1……n m not able to return because ajio is not receiving my product because they need 2 items….what should i do help me please mam
I have not received my refund yet
Same happened with me . I was having ₹348 in ajio wallet and I purchased one order and used ajio wallet in it . But after I. Cancelled that product. But not get moneyback . Waiting from 4 days but did not get . Then I email them and wrote so they are saying they will give back in 24 hrs . But it’s been 4days.
Return my money ajio
Ajio is fraud
Otherwise will do a case on you..
I havent received my cashback since 2 months and its been a while. Please look into the matter and revert please.
From last five days I am constantly writing to you on your mail id and Twitter account. Amount debited from my account but order is not placed. But you don’t seem concern about your customer. It’s ridiculous not to be answered.
Servive is actually very pathetic.how is it possible the amount is deducted from the account and the order is not placed.no one is responding through mail or toll free number.it’s more then a week now but no response from your side about refund the money and that’s totalky unfair.
Did they placed your order ?
Sir/Madome,
Maine ek jutti mangayi thi jiska order no.hai FL0157241335 jo size me bdi ho gyi, maine use return kr diya. Return kiye lgbhg 10 din ho gye mera rafund abhi tk nhi aya. Maine customer care pr kai bar complaint kiya pr koi response nhi mila. Mera refund jldi kra dijiye pls.
Sir did you get ur amount back?
Very bad response.
Dear Sir
The reurn product as given below not picked up even after passing the scheduled date. Nobody bothered to give message or contact the customer if the deadline is passed. Very pathetic service as far as returning the product is concerned.
1. RID# RT19227278 – Scheduled date 25.07.2020
2. RID# RT19456482 – Scheduled date 29.07.2020
3. RID# RT19404217 – Scheduled date 27.07.2020
Kindly make arrangment for the return pickup. If it is not possible for AJIO to pickup the return
product, my money may please be refunded immediately and product may be picked up whenever you get the
system in order. Your product will be safe with us.
Krishan
M-9911888396
Sir, your customer care phone is not working. It has become non responsive. Despite mails we are not getting any response. My refund is not coming despite several requests. Why you are doing this with your valued customers. There is something very serious going on. Please check
Dear sir/ madam
This is to inform you that myself Aroop Bhattacharya lives kolkata in behala,
I was requested many time in ajio app & also try ed my nearest trend out late but failed.
My order no FLO150943306 & return id #RT19594313 return date was 01/08/2020
Customer care was not supported, ajio app return/ refunds are not working,
what types of services are there ??
I’m just fed up ,please do needfull action as soon as possible.
Thanking you
Your’s truly
Aroop bhattacharya
4/1 kalipur sakuntalapark
Behala kol -61
(M) 9836167110
(email)a.bhattacharrya@yahoo.com
Date: 05/08/2020
Hello,
This compliant is regarding my order FL 0146285739 for which I paid from my ajio wallet but I refuse to take this order due to coronavirus Outbreak as the courier person called me on 6 April 2020 and I refuse to take it but now your site showing that it’s delivered and my Ajio wallet is empty .. I raised my issue so many times but your company is not resolving it. I will not pay for the things I have not received. Please resolve my issue as soon as possible
Sir,i have placed my order in the month of march bearing order no FL0146044692,and the same was delivered in the month of May,however due to sizing issues i have put the request for return,from that dat till now,my order has not been returned ,inspite if several calls on customer care number,various mails on your customer care support.i
Now i am pissed off by this kind of irrespomsible response from your end.
I request you to please look into the matter and resolve the issue .
Otherwise i will have to take a serious action.
Hello sir, my name is fateha begom . Mainy kuch saman return kiea tha .but return refound nahi hua , plz sir return refound kar dijiea.
It had been more than 20 days they took my dress which I have returned till the date I didn’t get my refund money so I request you to refund my money as soon as possible
Dear ajio my wife had orders sarees on 29 th July money was deducted but we never got sarees
When we called call center that number is reply and when they picked simple reply was after 72 hrs we will revert
Till date not reverted
Request you to refund the money immediately
For COM00011759878
RAISED ON 2ND AUG
Hey Ajio customer care,
I purchased product code:460025695_teal AJIO colourblock Bodycon dress on 19th jul 2020 Order ID:FL0159746417 paid by UPI for Rs.778.58 . On 26th JUL 2020 the order was cancelled. You updated my refund on before 4th Aug 2020.but still its not refund.Everyday i contacted your customer care but I experience very bad approach.On 13th Aug 2020 i baged of AZIRA ,chevron print palazzos with Tie-up of product code: 461042894_blue.I proceed for payment in UPI but Rs.921.95 debited from my account to Razorpay payment ID: pay_FQWdSpj7ZBnLFA nLFA.Its also not refunded yet.If you are not refund within 5days i move legally for consumer court.
Hi ajio team,
My self saji. Iam a regular customer of ajio but the last time am purchased 4 items for rupees 1605/-, and i received 1 item of rupees 356.64.
Due to the delay and non updation iam cancell the balance orders before 7 working days but i did’nt get the refund and updated about that.
I try to contact you through mail and call but nobody was not responding properly /not picking the call.
So please refund my amonut in my wallet as possible as soon.
Order id- FL0155927243.
I didn’t get my refund. Order ID FLO159953095. Please help I don’t get any response in ajio customer care and also through the mail.
My Order ID FL0163590979. I have ordered a T-shirt and a formal trouser on dt03.08.2020. I have received my T-shirt on dt 09.08.2020 but I have not get my trouser yet. Very bad experience with your customer care toll free contact. Pls do something to deliver my product at the earliest. It was a prepaid order.
I order kurti n received one inner slip instead I raised complaint n return request as wrong item received . Pickup guys says that I have to give kurti which I ordered for return . I already mentioned the resion for return is wrong thing deliver . No response from customer care plzz look it to the matter n solve .
Bullshit service..i have used many online shopping sites but ajio is wrost..first they deliver cheap and wrong products then i raised complaints but even after 20 days no resolution..even the customer care doesnot pick call..m talking about order no #FL0157854505..
More than 50 times i mailed but still only shit computer generated replies..Its a breach of trust i m never gonna order again in ajio..
Worst app i ever see no response from customer care you people stole money of common man
The pethatic customer service award till date go to Ajio.
Not a single reply from cutomer care except auto generated email from last week.
Called cutomer care 2-3 times, waited for even 30 minutes but no response.
My bank said amount got debited in merchant’s account and merchant is not responding .
app not showing any order from my side and the thing is my money is also with Ajio.
Hi ,
Please note that my order no FL0169325507. Which we have booked in august and got this 31 august.
Whet we received it I’m totally surprised due to both peaces are different size one is 41 and second is 42 .And colour are also
Different, it’s very concerning point I’m really surprised a famous brand serviced like this no One check product before ship . Who are responsible for this? And now when we exchange this product, this service showing unavailable in your portal .
I need same product with correct size
And now your executive take return 2 days before and still we have not received the amount from your side.
Please look into this matter.
Yet we have not received Healthy response from your side.
And your service spport not responding This is very embarrassing thing
Hi i order 2 piece of jeans and 1 shirt but at the time of payment the amount got debited and it wasn’t processed and I didn’t get the order id.
I had ordered Pair of Nike pegasus 36 and I received fake shoes with very poor quality and even the box is also broken. I had submitted my complaint through mail also but I got no revert from them. Even I have to wait for more than 30 minutes to contact your customer support team.
I think Ajio is very good online shopping
website as it belongs to Reliance.
So please look into this matter and resolve my issue.
Worst online website only give fake commitments on the name of service. 13 days gone and still no solution from customer care. There service team also don’t know how to handle the situations. Fraud Company.
I never ever seen these type of cheating in other online shopping companies you guys are really a mess. What type of service are you giving to us. Is this a shopping company or stealing company. I tried so many times to contact with you customer service number but you are always on pandamic issue but its okay then you have upload some other number to contact your service board.. Its been 1½ month over I didn’t get my money. Are you guys playing with our money on this bad time… Your service is really really bad
I have returned my product 20 days back.. And till now my money is not refunded ..i call the customer care but no response… Kindly help Pls..
I have not received my refund, no one is replying of email
sir, please contact company customer care number
Hi,
i’m ready to do AJIO business like booking and getting a orders from customers.
Will you have Job opportunities like work from home or any other source Please let me know how to contact you and how to make business from AJIO.
With Regards
Megha
This is my third time complain.
Return Issue
Complaint ID COM00012694088
Raised on 1st Sep 2020
Return Issue
Complaint ID COM00012694864
Raised on 2nd Sep 2020
I placed an order(Order ID : FL0159443990) that is three pair of shoes on 9th August’2020 and received it on 24th August’2020. I requested to return one pair out of three on 25 August’2020 and they informed me to take it by 29 August’2020. But they cancel the return request & send a message to create a return id using self care option. Why should i have to send by myself?? Again I create a return id (Return ID : #RT21499756) where they inform me to pickup the item by 09th Sep’2020.
This time on September 04, a delivery boy came to my house to pickup the item without having the acknowledgment slip. First he check the item & ready to pickup When I asked for the acknowledgment slip first he deny. When i told him that i received a message from ajio where they inform me to receive the slip. Then he said that tomorrow he will again came with the acknowledgment slip to take the item But he didn’t come.
Today another delivery boy came into my house. When he checked the item he found a sticker outside in the shoe. As per conversation with him it should be inside the shoe. Again he had not pickup the item. How can it be possible. i don’t used the item yet. I want my money back. Your helpline number also not working. I don’t want to lost my money in your pathetic service
This is my third time complain.
Return Issue
Complaint ID COM00012694088
Raised on 1st Sep 2020
Return Issue
Complaint ID COM00012694864
Raised on 2nd Sep 2020
I placed an order(Order ID : FL0159443990) that is three pair of shoes on 9th August’2020 and received it on 24th August’2020. I requested to return one pair out of three on 25 August’2020 and they informed me to take it by 29 August’2020. But they cancel the return request & send a message to create a return id using self care option. Why should i have to send by myself?? Again I create a return id (Return ID : #RT21499756) where they inform me to pickup the item by 09th Sep’2020.
This time on September 04, a delivery boy came to my house to pickup the item without having the acknowledgment slip. First he check the item & ready to pickup When I asked for the acknowledgment slip first he deny. When i told him that i received a message from ajio where they inform me to receive the slip. Then he said that tomorrow he will again came with the acknowledgment slip to take the item But he didn’t come.
Today another delivery boy came into my house. When he checked the item he found a sticker outside in the shoe. As per conversation with him it should be inside the shoe. Again he had not pickup the item. How can it be possible. i don’t used the item yet. I want my money back. Your helpline number also not working. I don’t want to lost my money in your pathetic service
I am not satisfied with the customer service at all there is no response after several mails such a bad service
I want to return my item as I have not received the item I had selected, I want to return my product as soon as possible. Return option is not working
Mera t-shirt ka refund amount Mere ajio wallet Mein a Jana chahie per Abhi Tak Nahin Aaya Hai refund id FL0171054336 15 days ho chuka hai abhi tak mera refund Nahin Aaya hai ajio wallet mein
Dear Sir/Madam,
REF : Order ID #FL0160217436
On 27th july 2020, I placed the above order with you for PROJECT EVE IW CASUAL Mid-Rise Ankle-Length Trousers with Elasticated Drawstring Waist has still not been delivered.
We agreed at the point that I placed the order that it would arrive with in 7 to 8 days
i am enclosed shipment status and order details for your ready reference.
In addition I have received no confirmation of a delay nor any other correspondence. I would appreciate if you could provide me with additional details of this case.
in view of above please cancel my order and refund credit to my Ajio wallet
Can i please ge the details of company production head.
1800-889-9991 toll free no and mail id is customercare@ajio.com you can find
Your delivery partner already picked up the Product and
refund still not processed. It’s been 7 days your delivery partner picked up the product. Even your Voice executive is not getting to call. I trust ajio so much this time I am scared please help me.. make my refund as soon a possible.
Order id:#FL0128753355
Return id:RT21373246.
Please respond to my request as soon as possible.
It has been more than since 30 days when I returned my order and there’s no refund initiation in my ajio wallet I am fed up I am calling to customer care executive there’s no response I am mailing them again and again there’s no response I just want my refund back that’s it it’s stupid shopping app literally worst experience
I placed an order on 12th August, 2020 and order ID is #FL0161393542. There were total 16 products in that order and out of 16, I have received 12 products & 4 got cancelled(don’t know the reason of cancellation).
Out of 12 products, I have received 7 wrong products. I have raised the complaint on same day(20th Aug) when I received the products and the complaint ID is COM00012370500. The customer care executive asked me to wait till 28th Aug as she has forwarded the complaint to resolution team but I haven’t heard anything back from AJIO by 28th Aug. Then I called again to the AJIO customer care to check the status of my complaint and he also asked me to wait for another day. After waiting for another 2 days, i sent an email to AJIO team on 31st Aug but again there was no response. Post that i again called to customer care on 5th Sep & 11th Sep but still there is no response from AJIO team.Every time when we call customer care, we have to wait for at least 20-30minutes to get connected with CCE due to this covid. And after waiting for 20-30 minutes, there is no positive response from AJIO team. I am totally pissed off now as no one is raising the return request of order. Instead of providing the resolution, they are continuously asking me to wait for few more days. This is actually pathetic. It’s been 4-5 years, I am buying products from AJIO and it’s a trusted website of reliance but still you guys are doing fraud with customers. I feel humiliated and cheated. I have all the details with me, I need the resolution on urgent basis as I have ordered products of well known brand(Van Heusen) and this is actually disappointing that well known brands are also doing fraud and misguiding the customers.
Hello, this is Fuzail from Lucknow, it is to bring to your knowledge that I have bought a Royal Enfield Electra from Balaganj showroom in Lucknow. Within 1 week, the whole electric wiring of the bike has burnt up. I have met the Balaganj showroom representatives many times but the say they can’t help. I have left the bike with those guys. I need an urgent solution. Hoping for a better response. You can contact me on 9151547773, 9565558111
To all in ajio, I have been trying to call you from more than a month for my refund but nothing absolutely nothing has been done from your end. I have also send a mail for the same. My order id no is FL0157633112 , i donot expect this type of careless and neglected behaviour from your end. Please look into the matter at the earliest. Thanks
I have ordered three products.But I have received only one product.That too wrong one.I have paid 1436Rs now what shall I do?
one of my product with ID: FL0161364117 is cancelled from your end as it was not available. still it almost 2 months the product amount is not refunded yet.. Please resolve the issue & refund my money as soon as possible. Call centre office is closed & no one is lifting the calls since 2months.
I ordered two jeans from marks and Spenser , both the pants did not fit me well so had to return the product . The person who came to take back the product told me that EAN number is not matching with the product. When I tried to contact customer care there is no response . It’s been 4-5 days customer care is not responding for my mail. Whatever customer care number they mentioned is of no use . Whenever I call them thy never connect to any employees due to pandemic issue. Pandemic is the reason for these people to not resolve customer problems. I usually prefer product from Myntra this is the first time I ordered from Ajio and I am regretting. This will be my first and last order from this site. Horrible customer service .
Hi I ordered levis red shirt S size in ajio as the shirt size is too small I requested return
Return was scheduled for 23rd September. But ur delivery bit came to pick up on 18/09/2020 and took wrong product.
Please return my product and pickup the correct one
ajio business resistration I’d no 33755 kiya he lekin 16days ke bad bhi koi login id nahi mili
Please do not but the product from them they will not refund your money and when you call them the agent will disconnect the call
I have to tried to purchase , but order wasn’t confirmed but money was debited from my account. I requested a refund. They promised me that money willbe refunded within 48 hrs. Today is the 8th day. I am mailing them every day ,no response. Very bad… Hoping I will get my money back soon.
Nvr ever shop from this so called reputed company with no ethics
Customer care never reply
The actually don’t care
Complaints so called resolved in their side but you are given no clue what is their resolution just keep posting complaints to get nothing on your side
Except apologies that are fake
Worst shopping experience
Orders gets returned without sms or mail regarding shipping, expected delivery attempt delivery or failed delivery…
Refunds nowhere to be seen
Complete fraudsters
Automated emails from customer care assuring call back which is never recieved…
Wow great. I am expecting same thing from your side. I am calling from 12 sep and the each waiting call is almost 45 minutes and after that some of your executive cut my calls in between. The worst customer service and shopping site i have even seen.
On 23th September, 2020 i have received a call from courier boy who from your point of view has been delivered my courier to me and also i have signed while receiving product, “has called me and said he by mistakenly clicked the delivery button and mam courier is with me please sorry and can i handover your courier today?” I have clearly told him that i am not interested in your apologies and now in this product please cancel this and change the status.
After that i have received an email from your side that you have closed my complaint. This is just pathetic service i have ever received. And whenever i called your customer service firstly i have to wait for 40-50 mints so that i can talk to your executive and after that they have only one answer mam you have to wait at least for 1 week like seriously nobody have that much time and patience. And after 1 week of waiting i have replying this reply from your side for the 3 time. This is just harassing your customers. THE WORLD MOST WORST SHOPPING SITE.
For your kind reference i am attaching the calling screenshot of the courier boy and your waiting call time. I have you guys have eyes and mind to see and take right decisions.
I am also attaching the recording of the courier boy.
THE Worst SHOPPING SITE please do something
Pathetic & worst customer support.. Don’t trust Ajio…
My refund is pending since 3rd August.. finally, on 22nd September they wrote on app that ajio had come to a resolution,, but I think, Ajio don’t want to share resolution with customer.. that’s why not responding to email as well as calls..
Exactly I’m facing the same problem. Its been very long since my products were returned but I didn’t receive any amount. And even I had booked few products and my payment was done through online after some day the product got cancelled for no reason n even didn’t receive the refund amount, its been about 5 months and I’m still waiting for my money. Literally this is the worst experience I’ve ever had in any online shopping
Exactly I’m facing the same problem. Its been very long since my products were returned but I didn’t receive any amount. And even I had booked few products and my payment was done through online after some day the product got cancelled for no reason n even didn’t receive the refund amount, its been abo I’m still waiting
WORLD’S THE WORST SITE . AJIO is a cheater passing 1 month not received my money against a pair of shoes. Contacted many times of costumer care always said taking 2 business days,after 2 days again said the same ..what is going on wher is my mony ?? Looted by ajio . Fuck
PLEASE DON’T SHOP IN AJIO. It’s a worst app. They don’t refund the amount after returning the products. Customer Care is very very worst. Some irritating music will be playing for a hour. After more than one hour & ten minutes, somebody will speak to you and give fake assurance of resolving the issue. They never resolve the issues. .!
True, they have the worst customer service. I too have 3 complaints in total. The customer care doesn’t pick the call at all.
Hi,
05/10/2020 I paid 340 rupees to ajio account, its debited from my account. But Ajio delivery person told me he dint receive the fund.
Till now i dint receive my money back, i dint give my product as well.
Please refund my amount.
And same scenario on 4th Sep, 335 amount debited 2 times from my account for single product.
Help me to refund it as well
Hi Ajio Team,
ITS BEEN 90DAYS SINCE I KEPT FOR AN EXCHANGE BUT NONE OF YOUR TEAM GET BACK ON THIS ISSUE. SERIOUSLY NO ONE BOTHER TO REPLY EVEN FOR A MAIL SINCE 4 TO 5 DAYS, SUCH A BAD SERVICE FROM AJIO, I GONNA POST THIS ISSUE ON TWITTER FOR SURE WITH ALL THE MAILS I DID TO AJIO ALMOST 26MAILS SINCE LAST 90DAYS BUT NO ONE MAKE ANY EFFORTS TO RESOLVE THE PROBLEM…
REGARDS,
SYED MALIK
Register mobile number : 7794033474
The worst app I never seen I lost 2899 rupees till nw I didn’t received any refund mny my order I’d is FL0177987022
They are clearly frauds playing with their customers. Sending few orders nicely and then when customer fall in their trap they misuse customer’s trust . It is more frequently seen in past few months of pandemic they don’t even respond do variety of scams. Don’t just sit back guys. I guess we need to take a strict action and take out time to ban this website and open eyes of other people what kind of ‘theives’ are breeding in our country in the name of Ajio.
Dear sir/ madam
This is to inform you that myself Priyanka Das lives kolkata in behala,
I was requested many time in ajio app & also try ed my nearest trend out late but failed.
My order no FL0172624611& return id #RT23081574
Customer care was not supported, My Refund date was 6th oct 2020 but I don’t get my refund
what types of services are there ??
I’m just fed up ,please do needfull action as soon as possible.
Thanking you
Your’s truly
Priyanka Das
9,Nafar Chandra Das road kol- 34
(M) 7980682941
(email) dpriyankalove@gmail.com
Date: 8/10/2020
I have ordered a shirt and exchanged also but now I want to return the product from the very first day when I recieved it but your system is having some technical error due to that its showing that its been returned to warehouse from last 50 days I am calling regularly but there is no reply from your customer support you guys don’t have any decency how to treat a customer you guys are such a piece of SHIT calling everyday only one answer is there sir wait for 3 working days our team is working on it if it was done the I should give my refund
facing same issue of refund…………. Worst experience with ajio……..i ordered on 14th Aug & then i received order on 26 Aug (ORDER NO. FL0150131538)… then i returned the shoes to the delivery partner (Delivery Boy no. 9877050923), but after 7-8 days i didn’t receive my refund…then i raised complaint no. COM00013120520 on 12th sept….but not received refund & then i again raised complaint no. COM00013569048 on 26th sept ….but still not receive refund……but now on there app showing complaint resolved on 7th oct …… but the hell is going on….I requested a refund. They promised me that money will be refunded within 48 hrs.
I never ever seen these type of cheating in other online shopping companies you guys are really a mess. What type of service are you giving to us. Is this a shopping company or stealing company. I tried so many times to contact with you customer service number but you are always on pandemic issue but its okay then you have upload some other number to contact your service board.. Its been 1½ month over I didn’t get my money. Are you guys playing with our money on this bad time… Your service is really really bad.
i need my refund back within a week…. otherwise i going to complaint at consumer court….
I ordered a t-shirt and then I found I choose wrong size hence try to cancel but cancel was disabled hence I call customer service and they suggested not accept the delivery any ask the delivery person to cancel all 3 attempts. Hence I did, but after a day it’s shows me delivered, again I raise complaint but the ticket is resolved with no justification.. and there are no call me back option or any complain option.. how do get my money back??
I returned the product on 14th July 2020 and the product was received by Ajio team on 23rd july 2020. Till date the refund is not made. The shipping cost was also beared by look for it. I have never expected such type of service from the Reliance group of companies. Ajio order ID FL0137148616. Request you to look for it.
Pathetic customer care service. Payment of Rs. 990 got debited from.wallet and no order confirmation received. And to my surprise no one to register complain or talk. Have mailed number of time to customer care e mail id no response from.their side. Ppl plz dont buy from.this site as they are fraud and not reliable.
God only can help me.to trace the payment. Everythime i call customer care executive they are not responding to the call and waiting time is around 30 to 45 mins. Still after that no one responds.
Pathetic experience. Go for amazon, myntra, Flipkart but never to AJIO. They are big Fraudulent site.
i ordered a dress and without my knowing the order got cancelled and i want my same dress which i have ordered … it got cancelled and i called the customer care its a recorded voice i am not getting a proper response … I WANT MY ORDER …
Hello i have returned 3 products and i have not received my refund till now .Customer care was not supported, My Refund date was 12oct 2020 but I didn’t get my refund
what types of services are there ??
I’m just fed up ,please do needfull action as soon as possible. Return id #RT23248880
SAMSUNG TOP LOAD WASHING NOT REPAIRED AFTER 5 WEEKS BY SERVICE CENTRE, JAGANNATH SERVICE, CUTTACK
Samsung Top Load washing machine bought from Great Eastern Appliances Pvt Ltd, Sector-6, CDA, Cuttack on 17/06/2017 vide Invoice No CDA/SA/1718/01308. Not working since 01/09/2020.. Engineer Pradeep of Samsung Authorised Service Centre ( Jagannath Service, Rajendra Nagar, Madhupatna, Cuttack-753010 visited and received advance of Rs500/- vide receipt No 8229 dated 08/09/2020 vide call No 4309515645 for changing some parts and motor ( covered under 10 year warranty. Another mechanic came with some parts which didnot match the requirement. Still reminding the dealer and service centre daily and no solution after 5 weeks. –
Antaryami Nayak, Mob-7506363`89, Plot A1/6, Kathajori Enclave, CDA, Sector-9, Cuttack-753014
My refund of item I placed a month back has not been done. Again I ordered an item which was defective and without tag. The delivery agent is not picking it back and your customer care number are not reachable. Suggest how to return and whom to contact
Ever since I have joined ajio and made my first order the guys have missed it up with something else , I had to contact then more then 50 times and I have proof for that , the resolution didn’t happen the day it was promised plus didn’t get any information on the same tried and tried getting connected but the representatives were so bad that one of them refused to help later had to write almost 200 words email following by 10 other mails to ge this resolved it took more then 2 months to be done , later again I faced an issue because of there mistake and haven’t heard from ajio team yet , it’s been more then 25 days now for the complain the resolution was to be provided by 6th of October but nothing has happened now and it’s gonna be a month, ajio only needs customers to pay and forget , customer care is really not customer oriented infact it is supported oriented they can talk the way they want provide help if they wish or just remove the call connect- I can see many comments above so I am pretty sure this business is only putting money in owners balance whereas this is a fraud and the promises made are never never fulfilled nor in terms of goods delivered and not in terms of resolutions or any other date oriented .
Shut down your site if you don’t wish to help customers throughout or just mention on your mail that this is one time service as soon as you receive money you don’t give a fuck anymore .
So so pissed with your service.
I HAVE ORDER FOR SHOES Order ID #FL0180644399 I REUTNR MY SHOES STILL MY REFUND NOT RECEIVED . I HAVE PICKUP SLIP , I ALREADY MAIL SO MANY TIME ON CUSTOMER SUPPORT AND TOLL FREE NUMBER . I MAKE COMPLAINT SO MANY TIME BUT STILL REFUND NOT RECEIVED ITS MORE THEN 2 MONTH
If you guys can not provide customer service then why you are doing advertisements. Its very bad experience from ajio.I am going to file a complaint at consumer forum.Really worst experience.
I have the same issue as so many others. I haven’t received my refund yet which was initiated on the 11th of October , i have waited patiently for so long, giving them enough time. This is byfar the shittiest service I have dealt in my entire online purchase history.I am being serious this time, i couldn’t wait no more i will take action immediately. You just see.
I Bought a Levis jeans from ajio. and jean is colour bleeding alot.I feel its not genuine product. I’m not satisfied with Your product.
These guys are cheaters… they just reply for sake of it with a templated response sorry for inconvenience, we care for you etc., my refund is not initiated from September… I have escalated to grievance too but their response is vague telling they have escalated be assured for resolution etc. But actually they have not done anything. Does anyone have escalation matrix? Pls share.
Regards
The customer Service provided is terrible. They are not initiating refunds. Besides, they cancel the exchange we have requested, and expect customers to suffer. Neither do they respond on time, nor do they cooperate with customers.
I have an open complaint regarding the return for one of my products and it is still unresolved. Ajios after sales customer service is pathetic. How long will I have to wait for thee pity queries to get resolved?
I’m Adhun Thomas and my return id is RT21104468
Complaint no is com00014488161
I have returned the article on 30 Aug 2020.its been 2.5mnths till date i don’t get my money back.In Ajio App you are showing refund has been initiated on 02 sep 2020.But its not reflected in my account.i have already sent you the Bank statement details,you can refer that.This very shameful to you how you treat your customers like this.
I’m also an reliance retail employee,we are providing very good customer service than you.
I referred with my bank and they are saying there is no transaction held and please confirm with the sender.
If your are not able to refund in bank account then refund my money to My Ajio wallet.
I ordered inAugust now it’s NOV .. i have not received product yet and money also not received.. they are not even responding properly on mail and when we call they just hang up the call … very pathetic and disgusting service by AJIO.. I recommend not to buy anything from this APP..
It’s services are getting worst day by day ..
I have dropped around 20 mails to customers care and grievance depart but they are asking 2 working days every time and it’s been 4 months now their two days are not done… m very disappointed with this AJIO app..
Order id- FL0166566319
Complaint no- COM00014186052
The refund was initiated from my account as per below details :
1. RT25938054- 16th November, 2020
2. RT25912410- 16th November, 2020
3. RT25937068- 16th November, 2020
4. Cancelled product ‘461365454001 – Striped Straight Kurta’ from order ID FL0192938334 – 20th November, 2020
your commitment: The refund should reflect by 27th November, 2020 (for refund initiated on 16th November, 2020) and 3rd December, 2020 (for cancelled product).
We have not yet received refund in our account. if it is credited please share details.
I had Ordered one pair of Clarks shoes vide Order No.FL0181255862 but it got cancelled due to vague reason that address is not found while I am a regular customer of Ajio and my every parcel comes on the same address .Despite of all my refund has been initiated after one month but they are deducting around Rs.600 without any reason.This is really ridiculous and not at all acceptable.If this policy your Company is adopting it will close shortly.With deep pain I will close my account from your Company and will not suggest the same any one to buy from you.
This site is worst site I ever seen. I bought a jacket from this site but did not like and requested for return. Return was picked up in October but I have not received my refund yet. For this I am continuously contacting their customer care no. and they gave my assurance for refund within two business days after every two business days when I contact them. I have been doing this since October 2020.
I requested for return but pickup boy had not reach me yet. please update it
Hello sir
Your company’s service is very poor. My complaint is on 24th of October And till date my compaint has not had any solutions. I have contacted your cosmouer care number many times, senior officers of your company are very busy I am talking to talk in 1 month, but I have not been talked about and I have not been contacted by your company My complaint numberHey tarika, your AJIO complaint, with ID COM00014605244 has been assigned to the team concerned for the resolution and we will ensure that the same is resolved on or before 05-11-2020. Mera Amount given back to me and your poor service Mera experience was not good, please give my amount or product to me I can’t expect you to contact me, that’s why I request you to give me my money.
Mera amount was also cut and I did not get my product even and after requesting and complaining to me many times, your company neither contacted me till date nor complained to me.
Please dont buy any product @jio.
support team are worst, while speaking they cut the call more than 3 times.
i raised 2 complain no one responding properly eve the ticket is escalated.
Ajio support team are sleeping morethan 2months, sever manager when ever i call that guy not available.
team is telling will arrange call back within today but no one called morethan 2months.
you guys making customre as fool??
not giving proper support then why you are selling product.
worst worst worst.
i literally fed up and burned my cloths.
If any guy really working on ajio kindly call back 7823964373
I have received a broken motorbike model. Ask for refund . Only getting automated reply. No one is picking phone from customer care. Only my account updated that my complaint hadbeen resolved but it is a complete lie.COM00016201432
My registered mobile no. is 9818412011 for purchasing through Ajio app.
I have been unable to get my issue resolved through your helpline (not able to to speak to a Ajio customer representative despite repeated attempts) and hence is approaching you through email.
REFER MY PURCHASE VIDE ORDER NO # FLO 210325030 FOR RS 3149.10. THE ITEM WAS ORDERED ON 11-12-2021 AND WAS DELIVERED ON 14-12-2021. HOWEVER, THE SUBJECT ITEM ( JOHN PLAYER MENS JACKET L SIZE) IS TOO SMALL AND I WISH TO RETURN THE SAME.
HOWEVER, THE ORDER STATUS IN AJIO APP IS STILL SHOWING AS “OUT FOR DELIVERY” AND I AM NOT BEING ABLE TO PUT MY REQUEST FOR RETURN. PLEASE NOTE THE TRACKING DETAILS CLEARLY SHOWS BY ECOM THAT THE PRODUCT HAS GOT DELIVERED ON 14-12-2021.
I would request you to kindly update the status of the subject order as “delivered” so that I could return the item as soon as possible. Kindly arrange for the pickup of the return and refund the paid amount Rs 3149.10
Hey ,
This mail is regarding refund of order ID-FL0160015704 . Still now I have not received refund I have return these product on 6th September but still now after almost 3 months I have not received refund.
So I request you to kindly solve my problem and provide me a refund immediately.
Thank you
Name – Pranshu sharma
Contact no- 9109444474
Email id- pranshusharmaclat@gmail.com
Same issues … refund of 26000 is pending since one month and they are cheating people.
Mr Mukesh Ambani- with this kind of operations, your company will never catch up market, would suggest senior management and escalation team be accessible to customers. DO NOT CHEAT customers
Very very bad experience with Ajio, repeatedly, their logistics is absolutely mis-managed. They are un-ethical, they don’t return the money, in stead give it in Ajio wallet, they deny customer complain. Very pained, I went to buy with a lot of expectations like many others.
Very bad experience with Ajio, my 1st became last order of my life on AJio due to bad service of return
Maine ek kurta 31st december-2020 ko return kiya tha, abhi tak amount refund nahin aaya hai, na hi bank me na hi ajio wallet me. Customer care par bhi call kiye wo bas complaint id create kar time de dete hai but problem solve out nahin karte hai.
Jaldi se mera refund nahin aaya to me consumer court me apply kar dungi.
Return order no. – RT28538769
Pickup Receipt mere pass hai
I have had a horrible experience with them. My order was stuck with “request”. After 10 emails and failed calls to customer care, my request was cancelled after few days. and now its been 12 days, I have still not received my money back in the account. I get zero response to my emails and there customer care number is never answered.. it makes you wait for an hour and then auto cancels. If I can sue them, I would sue them for horrible treatment towards customer and fraud,
Complaint ID COM00016725611
I have ordered same 2 kurtha but i got only 1 kurtha and i paid 2kurtha amount, plz send me one more kurtha or Else send me money back
Thank u
Menejute order kiye quality achhi nhi thi return kiye pr abhi tk muje refund vapas nhi mila . Plz jwab dijiye kese milege
This Ajio is worst in shipping and refund also. I have already paid the amount of my order then also the delivery boy asking amount. Because the product in cod how it is possible I don’t know that. Till now I didn’t received my product or amount back. This kind of service they providing to customer. Please do go for AJIO.
Ajio is one of the worst app I have ever seen. I have first order item as prepaid and they called me its COD.How it is possible I already paid before order. Now the sayin address is wrong I am leaving in Gurugram most famous place. Same address using in Amazon and Flipkart.
Item automatically return but waiting since one month to refund money but no solution. Customer care does not have any information and always asking for 2 working days since one month.My order id is #FL0222110632.
I have returned my items and still refund is not processed back to my account. Whenever i call customer care they are not respoding properly, not a call back nothing. ajio is so irresponsible and lethargic towards customer. order number – FL0201508973
Muja 1 month ho gya ha but muja mara saman (shoes ) nahi mila ha plz contet me
Unable to find EAN number to exchange a product
Worst experience as First time customer. Ajio is failing to send OTP on mobile/ email so customer can not even create an account. On top of it Customer care executives and email support team rather then checking details is need 10 days of time to look into it and just forwarding standard scripts over email which is not even relevant to issue.
Worst customer care centre.
I ordered shoes and I returned it but I paid 1580 but now I get only 1495 how it’s come it’s money maker app I think .and I checked ajio wallet it’s showing 0 amount
its been more than 18 days i have not received a refund for around 12 orders from ajio amounting to around 15000. everytime an executive assures that i will get the refund in 2 days and wont have to call again, but after 4 5 days i have to call and explain the whole thing to a new executive who says the same thing, that refund is still not processed but it will get processed in next 2 days now. today i got a screenshot of some old refunds from ajio claimng they have already refunded, on the date that the article was not even returned back to them.
My self ANUJ CHAUHAN, my mobile no. is 9910541819, my order id was FL0215447776.
I ordered one converse black men shoes worth Rs- 1781, as you can also check with my order id, I am a regular customer of ajio and i have faith in it, but however when i get my order i opened the packet, there is nothing in the packet, the shoes box is not proper sealed and little broken also, there is only paper and paper rolls tightly packed with cello tape, this is very bad experience for first time with ajio, but than also i think ajio will help me in this matter.
So i raised a complaint of refund on mail itself and on app also, so then i got one complaint no. COM00018357100 which i got on 9th of march, and there is written we will resolve this matter till 18th of march, i relaxed.
In between I also have conversations regarding the complaint, the same auto generated mail i got every time, we will get back to you again and again.
I requested a call back from the senior team but nobody got back to me.
Every time they were fooling me saying we will get back to you the same auto generated mail i got, now on 18th march they agin said give us 2 more days i said ok but after 2 days no progress is there again they said till 24 or 26th march we will get back to you.
As i get call back from one of your customer care executive Mr PRADEEP, he said to me you can go to consumer court, we have cctv footage of packing, i said it’s totally fine but how do i know if someone take out the product in transportation or somewhere, and he is very rude in calling, meanwhile i said please transfer my call to supervisor, and i was ready to be on hold for long time also but he disconnects my call.
As I already said in several emails, please refund my hard earned money or i have to take a legal action on it, i will go to consumer court.
I can do anything for my hard earned money, i want my money back, otherwise i will get to your most senior management.
I hope you understand my concern, please do the needful in this matter.
श्रीमान मैनेजिंग डायरेक्टर
AJIO
मेरा नाम तारा चंद महावर है।मेरे द्वारा दिनाँक 27.02.2021 को Ajio app से ऑनलाइन शॉपिंग की गई थी।जिसका भुगतान मेरे द्वारा गूगल पे के माद्यम से किया गया था।मेरे बैंक खाते से AJIO के खाते में भुगतान हो गया लेकिन AJIO app में वो Order डिटेल में जो शॉपिंग की गई थी वो आर्डर प्लेस ही नहीं हुआ।मेरे द्वारा 3241/-Rs. की ऑनलाइन शॉपिंग की गई थी।इसके संबंध में मेरे द्वारा डॉक्युमेंट अटेच किये गए है। इस हेतु दिनाँक 27.02.2021 को मेरे द्वारा ajio app पर शिकायत भी दर्ज की गई है। चार बार कस्टमर केयर पर बात कर चुका हूं।सभी ने 2 days का नाम लिया लेकिन अभी तक मुझे 3241/-Rs. राशि अभी तक प्राप्त नहीं हुई है। मेरे द्वारा जो शिकायत दर्ज की गई उसका नंबर भी मेरे द्वारा आपको भिजवाया जा रहा है।
श्रीमान जी अगर समय पर आपके द्वारा शिकायत का निपटारा नही होगा तो कस्टमर का ajio app पर विश्वास नहीं रहेगा।
मेरी आपसे विनम्र अपील है कृपया मुझे मेरी राशि का भुगतान कर दे ताकि मेरा आप पर विश्वास बना रहे।अन्यथा मुझे उपभोक्ता में केस दर्ज करवाना होगा।
I have order one dress of rs 5000/- .but I received the fake used pant with full of dust on that with no labels nothing it was very used with white spots etc etc .now I complained to AJIO customer care they said we are working on it I returned parcel to deliver boy but he refused to take back the order he said we can’t take this pant this is not the order again I called to customer care they said we r working on it but no proper reply from their side as I said I am recording your call they put my call on hold and then cut the call this is what AJIO is doing now
I want my money back Plzz take ur package and parcel back
मेरा नाम तारा चंद महावर है।मेरे द्वारा दिनाँक 27.02.2021 को Ajio app से ऑनलाइन शॉपिंग की गई थी।जिसका भुगतान मेरे द्वारा गूगल पे के माद्यम से किया गया था।मेरे बैंक खाते से AJIO के खाते में भुगतान हो गया लेकिन AJIO app में वो Order डिटेल में जो शॉपिंग की गई थी वो आर्डर प्लेस ही नहीं हुआ।मेरे द्वारा 3241/-Rs. की ऑनलाइन शॉपिंग की गई थी।इसके संबंध में मेरे द्वारा डॉक्युमेंट अटेच किये गए
ए जिओ ऐप पर मैंने करंट अकाउंट का करंट अकाउंट का अकाउंट ओपन किया है उसमें मेरे को थोड़ा नाम मिस्टेक हो गया है रिद्धि सिद्धि गारमेंट की जगह मैंने रिद्धि सिद्धि मार्केटिंग लिख दिया है और अभी मैं जीएसटी नंबर फिल कर रहा हूं तो मेरा जीएसटी नंबर उसमें ऐड नहीं हो रहा है उसके लिए क्या करना चाहिए और कौन सी वेबसाइट पर जाकर नाम को सही तरीके से ठीक किया जा सकता है इसके लिए मेरे को उसका सुझाव चाहिए थैंक यू धन्यवाद
Hi team,
I returned an ajio shipment today. But I don’t get any refund from your side. kindly check and solve the issue quickly. Do needful
Tracking ID:- 19504338169251
Hey there why unsuccessful
Kuch samjh mai nhi aya this is a jio joke same address par delivery
Hota hai or return or change nhi ho pata hai. Jio Customer care mai sab k sab gadhe (donkey) kam krte hai. Customer care toll free number pr phale baat hoti thi ab please check the number which u hv dial
I don’t know how many times I’ve send you mails regarding my refund of three returns. It’s really disappointing team ajio. I’ve been sending mails since 1 month. It’s your responsibility to make sure whether the refund you’ve proceeded had reflected in your customer’s bank account. I even contacted my bank with the reference ID you provided but they’ve no idea on that. What am I supposed to do to get my refund of three return which is Rs1415 altogether. Are you guys not gonna take any action against the money that haven’t credited yet. I really loved shopping from your app and I’ve not purchased from your app since a long time when I’d similar issue. But I swear this is my last time purchasing from your app. So I need a clear answer on the money which haven’t reflected in my account yet. I’ll share the return Id for one last time or else I’m gonna take this legally. It’s tooo much guys. It aint that good for writing too many mails for one’s own money. I’m just out of my control. Like what are you guys seriously doing. I don’t want a reply saying we’ve initiated your amount if its so then where the hell did it go? Even the number you’ve given saying some reference id what the hell was that number huh??
EX 0009641990 rs494 it’s saying that refund was initiated on 28th of May
RT 36538187 Rs428 saying initiated on May23
RT 35979728 Rs493 initiated on May12th
I really want a clear clarification about my money I can’t wait anymore.
FL0261619529
Regarding this order id I had registered complaint vide complaint no COM00020577632 and I was assured that I will get refund by 4th June .Still I am waiting for refund .please resolve this issue
I am facing issues in returning the product.
I have initially exchange the product due to size issues and AJIO didnt exchange the order. then I try to return the product and again no solution. Its been more than a month now and just getting reply from the team that we are working on. I dont know what are they working on?? I complaint to customer care, even I emailed the support but again no solution.
Can I know How can I get the solution?
Daer Ajio I’m facing a problem with a product return, we take many times returns but your courier partner not pick the item and also drop a mail but customer care not response proper way
Dear Ajio’
I am extremely annoyed due to I return one month ago but the refund not yet received.
It showing refund initiated but not credited to my account since 15 days.
Orders I’d is mentioned below.
1. #RT38595101
2. #RT38580115
Ajio stopped responding to complaints since the sale they started in July. I have returned few items on June 25 but not yet received the refund even after trying to reach customer care. Grievance officer also doesn’t understand what the issue is and never resolve the complaint. Highly frustrated with Ajio service. Please do not order from Ajio if you have to return in case. Because you won’t get any response or refund. Your money will be wasted and cheated.
I had ordered a dress from ajio it’s material was not good also it came without tag,the other day after returning the dress the same delivery man came and gave it back telling that he cant taje uf because it dosent have a tag he told me call the manager of ajio i tried but i coudnt and calling the customer care is a waste of time they wont respond also the customer care in the app is filled with question and answers
I have ordered at Ajio in june starting, and due to poor quality of product i opt to return the item.
But after aporox 2 months, my order is not returned,
Nobody at Ajio is bothered about complaints
Ajio is doing fraud to customers
Now they have cancelled by return request after 2 month, is it even legal ?
Yes, the same I am facing by returning of 806, and cancelled of 2 items and paid through debit card of rs 499 and 648.. very worst customer care service.. I don’t know why they are cheating, having big industry..
Hi,
I have ordered pair of formal shoes but I have canceled it before delivery and it’s about more than 20 days passed but I don’t get my refund and it’s a long chain of conversation with your customer care. But they didn’t respond appropriately. And they ask for call customer care and when I tried to call your customer care and following the options to click they asked it’s invalid option and call drped every time. I have shoped with ajio 3 time and from 3 twice my money stucked and I have faced many issues. So please look into it and provide my refund asap
It has been a more than a month. Neither the product has been collected back nor the refund has been done. Only automated replies.
Pls connect with me.
Please reschedule the return pick up from surat address not from the jaipur address… the courier boy visits the previous address of Jaipur again and again, though I have changed it and mailed to customer care too… please help me out urgently
I am a long-standing customer patronizing for years
Now I have been hit by procrastination and harassment since April 2021.
Please check my email thread with requests and complaints of inappropriate responses as well as follow my customer care complaints which promised 24 hr revert back.
PLEASE CONFIRM.
Amazon is a delight to transact.
Regards.
As I’m unable to login….as I hv my money n my Wallet…..den how can I transfer my money dudes…..such ah worst company
I was return my Order on 5_June_2022 which order id = #FN9744204230 and Return id= #RT69458638 but my amount till now now not refunded and i was try to communicate so many times with ajio customer care and they only condolence me to wait 14 June 2022 but still my amount is not credited to my count and now they say wait for 18 june 2022.
My Question is that is your service which you promise me to provide and is this way to deal with your costumer.
And I was also Complain through mail but they not reply in a relevant way.
I placed an order on August 12, 2022, but they are not reliable. I searched out their agent in our place, no such agency is found, but they kept on promising me … the goods would be delivered on August 26, 2022. All in vain, they are hurry to get cash, that’s all.
This worst expreince with Fruad Mukesh and nita ambani They are fruad now i know how they make money and rich totally fruad Please do not use Ajio , Jiomart and Jio and Reliance any products ambanis are frauds I used Ajio brought 1000 products and some return and some is pending 12 iteams which should be collected almost 12000 rupess products wating from 1 month passing dates and also getting every day new comlpint number for them this is complian number and for me just number which they give me everday day Nita Ambani is chor Mukesh ambani is biggest fraud in this country how they run thier businesses. Never trust these ambanis now i will never use ambani products and Use Amazan Tata click this good platform to buy products thier return very fast . if you can not return products they stop nonsense . Please take action these bastered i dont think ambanis look after this fruad brand or thier cooustmers
I found some information that I need about AJIO company but it didn’t satisfy my hunger for information, please add some more information about this company.
Recently, for the very first time I purchased an item from your AJIO app with order id-FN1560404942. After receiving the same . I did not like the quality and the fabric of the product so I put a return request.
As per the return request your pickup executive from 3rd party logistics denied accepting the order with reason that there was no price tag given. Till that moment I did not realise that there was no Tag that was sent with the order.
Why was there no tag sent along with the product?
When your team already knows that most of the products have been dispatched without tag and knowing it, they have already added an option of ‘tag not received’ in the AJIO app return options.
Why was such a mess created at the first point?
I request you to please look into this matter personally as it is adding use of human and other resources for unnecessary reasons. I have called customer care twice taking out time from my busy schedule. If you really understand the value of time I would request you to please consider this email and take some action on this issue.