IFB India Contact Details, Main Office Address, Helpline No, Email including headquarters address, office phone number, customer support helpline number and email id is available here with company bio data, network presence, as well as service locations. If you are looking for the profile like foundation year, founder, office locations, parent company, etc. So, from below, you can get all that including contact details of IFB.
About IFB
IFB Industries Limited is an India based consumer electronics home appliances providing company, was established in 1974. It has main office as head office in Bangalore, Karnataka, India. IFB Industries Limited is one of the largest home appliances companies in India. IFB Industries Limited is known for washing machine and air conditioner services in India. It provides laundry solutions, kitchen solutions, and living solutions etc. Below, you can check all types of contact details of IFB Industries India Company.
IFB Company Profile
- Company Full Name: IFB Industries Limited
- Type: Public
- Industry: Home Appliances
- Founded Year: 1974
- Founder: Bijon Nag
- Headquarters: Bangalore, Karnataka, India
- Key People: Bikram Nag (Chairman and MD)
- Parent Company: IFB Industries Ltd.
- Subsidiaries: NA
How to find IFB India Contact Information
The company has millions of customers and they always try to find IFB India contact details including office address, customer care, social pages on the internet. Sometimes, customers faces several types of issue with products and also want to contact for general queries. But, they don’t know how to contact IFB for customer support, as well as how to contact IFB India customer care.
In this article, you can check all important details and fastest ways to reach IFB India customer care team and other departments for any kind of help, general information, sales and technical support before and after sales. Here, you can find customer care number of IFB, main office address of IFB, as well as IFB toll free number, IFB India helpline no, IFB contact phone number, social ids, website, blogs, as well as contact information of board of directors, if available.
Important IFB India Contact Information
| IFB Customer Care Number | 1860-208-5678, 1860-425-5678 (for any queries, feedback and complaints) |
| IFB Customer Support Email | customerservice@ifbglobal.com |
| IFB Customer Care Office Address | IFB Industries Limited, 2, Plot No. IND-5, Sector 1, East Kolkata, Kolkata 700107, India |
| Facebook Account | www.facebook.com/IFBappliances |
| Twitter Account | https://twitter.com/IFBAppliances |
| Instagram Account | www.instagram.com/ifbappliances/ |
| YouTube Channel | www.youtube.com/channel/UCJTlHxPTfez4mrbVBIQLb9Q |
| Official Website | www.ifbappliances.com |
Note: Some numbers provided above may be non toll free number, so please verify call charges from your operator before call.
IFB Main Office Locations in India
Through the information of IFB offices, you can get much more support after customer care department. Here, you can check headquarters address of IFB India, contact phone no of IFB corporate office India, as well as IFB India office locations.
IFB Corporate Office Contact Details
- IFB Corporate Office Address: IFB Industries Limited, 2, Plot No. IND-5, Sector 1, East Kolkata, Kolkata 700107, India
- IFB Corporate Office Phone Number: NA
- IFB Corporate Office Fax Number: NA
- IFB Corporate Office Email ID: NA
IFB Registered Office Contact Details
- IFB Registered Office Address: Indian Fine Blanks Ltd., 14 Taratolla Road, Kolkata 700088, West Bengal, India
- IFB Registered Office Phone Number: +91-33-30489299
- IFB Registered Office Fax Number: NA
- IFB Registered Office Email ID: investors@ifbglobal.com
IFB Industries Limited Other Office Locations in India
- Click here for store locator
Check Also: For the contact information of Neuland Laboratories, you can click here
Some Additional Information
- Official Website: www.ifbappliances.com
- Click here for careers
- Click here for service ticket
- Click here to FAQs
As you checked companycontactdetails.in has provided IFB India Contact Details, Main Office Address, Helpline No, Email including Customer Care, office phone number, headquarters address, as well as website and social profiles. If are facing any type of issue with above-given information, so you can tell us.
Horrible service by IFB very much disappointed.
Hello sir
Good evening
Sir our ifb automatic washing machines have problems Avery week have a problem
Way?
Is this not solve then take it back Pai our money back
Your service very bad
Sir u have wasted Ur money by investing in an if product. U will not at all get any service.
Oh oH!! paying a bitter price for switching from LG to IFB Washing machine. PAy more, for poor service. Purchased a highend washing machine on June 2, 2021. Supply completed on 7th June after consistent follow up. Service engineer commissions machine slyly without highlighting the damage, and leaves the site abruptly when no interest was shown in buying extras from him. Since then I am on the run following up for replacing the machine. YOu pay up fully and then get harassed. No response to emails to the CEO either. Unfortunately, laws in our country is not on our side. Hence they are exploiting it.
Worst service ifb washing machine
I’m trying to reach service person he didn’t pick my call, not interested fed-up with ifb ….pls don’t buy ifb
Absolutely Horrendous Service. We are sick and tired of their Customer care people , who gives false assurance & do nothing. Will NEVER RECOMMEND ANYONE TO BUY ifb Products. Never ever seen such useless service & Harrasment
sir ac liye hue 2 month ho gye but meri ac koi install krne a rha hi daily chutiya bnate rhte hi mi to 2000 bar call kr chuka hu
Horrible service worst than local brands
Ifb
Don’t believe in AMC ,it’s simply other way to exploit existing customer by taking 2000 to 4000 rs extra per year and not at all attend the problem
Very worst service by ifb especially AMC please all don’t depend on washing machine
It’s better to wash by our hands it will be exercise for us
Especially don’t go for ifb
I agree with this. I fell to this trap and now IFB not at all responding.
Go legally Ma’am. Ifb is least bothered about customer and there complaints… u just wasted your money
Just don’t go for IFB
BETTER TO WASH YOUR SELF
AMC
JUST IT’S TO EXPLOIT EXISTING CUSTOMER BY IFB
BUT SERVICE IS VERY WORST IN WORST
EVEN THEY WILL NOT ATTEND IT FOR 10 DAYS AND ALSO ASK ADDITIONAL MONEY AT THE TIME OF ATTENDING
PLEASE PLEASE DON’T GO FOR IFB IFB
Dear Sir
My macrovabe oven was stopped working in that time i call
your service centre.Name is SIMNA TECHNOLOGIES (KADIR IFB SERVICE
PATNA)which was in Addhar Shila Comlex,Shop.No-58,Near RBI
,Gandhimaidan ,Patna.A tech man Mr Rajnikant(M.No-62027836530) come my
house BARH. In time he said me to another person repair the my
oven.Next few days latter another person come and advice me to oven is
not repair in my house. than he picpup my oven to service centre
,PATNA.Then two months latter i many times reminder to Mr KADIR who is
the incharge/owner of service centre.after two months i visited
service centre my oven is not repaired .A few owr waiting the oven
delivered from MR.KADIR(M.NO-7564901746).And i paid 3500/-(Three
thousand five hundred ) for repairing charge. Next day in home i
started oven but no heating .then i call to MR Kadir.he tolld MR
Rajnikant who was a tech man see the problum .but no can visited my
home after 20 days .how i can purchage IFB product.
so i request
you to solve the matter.
Idiots they are.
For taking AMC money, they are at your door steps the very next day.
But to attend a service call they are least bothered. I registered a complaint on the 19th of August.20.
Till now no bluddey response.
Even the corporate office are sleeping.
They are really Indian fine BLANKS.
They are blanks, can’t remember.
1. Abysmal lack of service, as also no response to requests for service / complaints.
2. Had purchased two 1.5 ton split ACs in Yr-2019 as follows:
-16 May 2019: Invoice No. SGT/19-20/0003 dated 16 May 2019 of Shri Gayatri Traders, 2nd Floor, RZ-F-23/3-0, F-Block, Dabri Extension, ND-110045.
– 05 July 2019: IFB Invoice No. 3610031380 dated 05 July 2019.
3. Although the catalog and the labels on the ACs mention three free services, we have yet to get even one at either of the places despite tele-calls to IFB and emails to IFB Customer Service.
Very much arrogant and bad dealings in Kerala easpecially kalamassery franchise
Sir
IFB service my God no word to say can say life big mistake to purchase IFB washing machine.
Can anybody listen and help me.
Dear IFB
I have owned a washing Machine for the last 17 years and have been proud owner of your product and services. The Washing machine ELena has been a state of art and has been working successfully for such a long time. It has been under comprehensive AMC for services from last 8 years.
But this time I am having a very pathetic experience of your services. My washing machine broke down and I lodged a complaint on customer care on 22nd August (No. 1005361368). When I didn’t got a response for 2 days, I called again on 30th Aug. I was told someone will call. Again, I didn’t get any response. Again followed up on 3rd September and I am still waiting for a response.
I understand there are delays due to Covid but at least someone should be bothered to let us know what is the situation. I even tried to contact my local service center (Datar Services – Mr. Joshi & Mr. Demello). They neither bothered to take my call nor responded in whats app.
I am very much agonised and never expected such pathetic service. I am very sure I will never buy your product in future. My only bad luck is that I am stuck with AMC for 2 Years so I cannot throw the machine.
I am not sure whether anyone will respond to this mail also.
We are an equally disappointed customer.
Four years since we bought their washing machine and facing a new problem every week.
Is your issue resolved yet?
Is there any other email id we could send complaints?
My brand new Dishwasher stopped working on day two. No technician is coming to check it they all are busy selling new.machine and installing them.
Please guide me I have requirement of washing machine, after sales which brands provide good service !!!
Very poor service and quality of products…
Uneducated people visit as engineers who don’t no about the product exactly….& they need 5-star feedback too… just a worst product.. I am not going to purchase anything from IFB in future
Product doesn’t matter but there recipient & service are really poor & horrible….
Totally disappointed with the Company & it’s employers….
They miss guide you but please don’t….
Ifb top load 7kg fully automatic washing don’t by anybody
His an one of the worst product
Cloths are not wash properly and then if put blanket mode cloths are cutting
And operating buttons are getting shocking
Disappointed from IFB service. I called at the customer care and after lot of efforts, finally registered my complaint about replacememt of broken glass of my microwace. But they don’t bother about the complaints. None approached me after 4-5 complaints.
Took AMC…..on 28.9.2020…….I was thugged…..if u take it….u wount have to pay a single penny….now a problem has occurred in my washing machine…now no response is coming since 10 days….customer support say…its a dealer matter….dealer says…talk to customer center nd report……Pls guys dont take anything from IFB…..pls convey this to ur near nd dear ones
Ifb
Don’t believe in AMC ,it’s simply other way to exploit existing customer by taking 2000 to 4000 rs extra per year and not at all attend the problem
Very worst service by ifb especially AMC please all don’t depend on washing machine
It’s better to wash by our hands it will be exercise for us
Especially don’t go for ifb
IFB management of u have iota of shame contact me on 9149981477
My ticket no 1005612665
Date : 7th September
Contact below personal from IFB in Jammu but to my surprise they don’t know C of customer services…shameless people.
Aamir : 9596868319
Rohit : 7051049419
Gourav : 9796246751
My top loader washing machine was purchased in Aug 2018 and within a span of a few months it’s stopped functioning. I have been sending emails to their customer service dept. since last 8 months requesting to send their technician. They have started giving me an excuse of lock down. Now the lock down has already been relaxed by 95% in our locality at Thane (W). Everything is opened and still they don’t take any initiative to send their technician to get my machine repaired. Machine is under warranty of 10 years. Absolutely fed up with their behavior. Have not only decided to take this matter up with local consumer court but also decided not to purchase any IFB appliances in future. Very very worse service by IFB.
Ifb washing machine at.no.021008171005094215 I purchase 45 days then repair next 1 year then repair. Ifb customer service very very bad
we purchased neo diva sx 7kg
verry verry bed washing quality
machine automatically on_off problem
verry bed experience to ifb machine
When I want to purchase washing machine and take review from all friends I became a really big fan of IFB brand. And of course it works so good for two years.
But suddenly it’s stop working. But I know that your company gives best service. So just contact service providers. They came and said we will be back in few days with parts..
But with a huge badluck that still they just give me time and not came. Even my first complain was closed without service. Gave second complain and it’s allready 7 days and still no one came for service. They give time two times and I waited for the same but no one came for it. Hope you guys don’t compromise with the best REPUTATION of IFB. My last complain number was 1005694576 which is still not solved even the washing machine is under warranty.
Absolutely worse service by IFB. Will never purchase any IFB appliance in future.
Worst service by IFB.Never buy this products… I didn’t face such a careless people in my life especially Vizag branch , akkayapalem , Andhra Pradesh
Dear sir,
We purchased IFB Washing machine ELITE AQUA SX (7 Kg capacity) 2015 year.But under AMC 18.07.2020 To 17.07.2021.Complaint given on 04.09.2020 no.1005427407. Again complaint given 3 times but not responding.
As per toll free i called he tell complaint was cancelled .Not resolve the problem. Complaint closed why.
Again 4th time complaint given on 20.11.2020 no1005838156.Last 3months service center at piler not attending phones.So ple.attend solve the problem as early as possible
Thanking you sir
P.LOKANADHAM
9491580525
9032580525
Horrible Service. No coordination among different sections of the company. They promised to deliver washing machine on Monday the 23rd Nov 2020 but it is not delivered even today 25th Nov 2020.
I have purchased IFB 9.5kg aqua automatic washing machine from Nijhawan electronic Sahibabad
I have logged complaint 7 times to customer care and Mr Shubham Ghaziabad head
Mr Vijay
Ms varsha
But no resolution provided
If any one wants to complaint
Official mail IDs
Customerservice@ifbglobal.com
G_raychowdhury@ifbglobal.com
Bijon_nag@ifbglobal.com
Shubham_jaohari@ifbglobal.com
Investors@ifbglobal.com
Their engineers visited my location 12times and they said their is problem in the model.
So please take this problem on priority basis.
9311988334
Lakshay Aggarwal
It’s really a worst customer care service from IFB…All the executives and technicians commitment towards customer complaints are false and fake…
I have purchased a washing machine in July 2019 Top loader TL-SDG 9.5Kg Aqua. My washing machine is under warranty period for 4yrs (machine) + 10 yrs(parts).All of sudden it’s stopped working as it’s drum is not spinning.
I have logde a complaint on 20 th November regarding, the customer care assured me that my complaints will be resolved within 96 hrs. Since then they send a technician, but he is unskilled and untrained unable to detect the problem and made an excuse that he need a big tool for opening it which is not available now…when we will have that tool we will attend it…Can anyone imagine Such a global company IFB..They are not having their necessity tools and equipment…
Since that day I am waiting to resolve my complaint… Meanwhile in this pandemic it is very problematic to pile up heaps of clothes unwashed…
As we are all working in my house..No one time to washing it manually..
I don’t know.. when they will resolve my complaint…I have registered my complaint for five times to the Head office Raipur, the Executive of this office also make false commitment…
They are expert in making fool of the customer.. I’m reallyfed up with their behaviour. They are irresponsible towards the the customer support services.. It’s really an extremely worst experience and un tolerable act of the IFB executive and technician towards customers…
I will never ever recommend anyone to buy IFB product or appliances.. because after that one had to suffer badly regarding service issues.
My complaints is unresolved… Since 20 th November.
Now what false excuse they will make today…
Let’s me watch…
Go to consumer forum and lodge a case against the company. I am also suffering the same..
Horrible company makes horrible machines and the customer service is worst. Can’t even express in words.
Very bad experience . new washing machine found faulty. Not changed after many times complaints.
Facing issues with the washing machine for close to one year… The latest Complaint # on the account is 1006049135…. This is just one complaint #… there are several more.. The way in which your Customer Service (Voice, Chat email, Escalations Desk, Area Escalations) is setup is really something that the executive team needs to check… The AMC schemes are coming-across as a money syphoning process. Net net Horrible Customer Service
I purchased ifb oven my oven not working properly.i have contact service engineer.my oven is 3 years warranty then I paid service chage. Please returned my service charge.
IFB is a cheater!! Pathetic product, services and response. Purchased TLRSS top loader for Rs 19K and after just starting drum tilted and big rod fell down from inside. replacement came after 6 days, and this also stopped working after 4 days as PCB defective.For all these 15 days online says I am not registered and not ordered any product. Auto email and sms response reg ticket generation. Many personnel claim as area manager, and i spent so much time in contacting and messaging and explaining to each one of them. and they all assured another replacement but not responded thereafter. after much pursuing, they now say that this product is out of stock, and they can product an older inferior model but i have to pay extra. I asked for same model or refund, and they again have gone quiet after much assurances. its mind blowing. I gave away operational 14yrs old wonderful Samsung fully automatic machine thinking that i will buy a new machine and got cheated by IFB misrepresentations. Please dont buy IFB product. Its fraud. Trust me.
I have purchased 1 ton AC three years back and it is constantly giving me problem. The trick they played is during warranty they somehow repaired prolonged the failure so once out of warranty they can take money.. Beware of this company, their products and services are miserable. If you want to spend more and have headache please go for IFB product.
Hello sir your ifb fully automatic washing machine, is vary worst, plz don’t sell any one still under warranty, but every one mount it going to be Repair, why should we buy Washing machine, i don,t want this machine return my money back
I have purchased 8kg top load washing machine dated 28/10/2020 after so many calls no one came for installation I have managed myself but sound is so high in new machine. Pl change my machine. Total waste of money if you have extra money , patience then go for it horrible products and services
The AMC of my Elina aqua washing machine expired on 25.02.2021 ..since than I am that continuously contacting customer care on telephone to renew the same. Today the machine has gone out of order and on lodging complaint ..the technician came . He said that some parts will be changed which will cost about Rs.4000/- . I asked him about the AMC . he said that only after the machine is repaired .. fresh AMC will be done. Means I will have to spend 4000/- to get the machine in order. For AMC renewal no body is responding..
Worst service experience, the IFB people exploits customer every year for AMC, and on another hand there franchise people collect money on one pretext or another for there every visit.
And the machine is always in a break down state.
Better to go for local unbranded machines, who give service far better then IFB
I am Sandeep Rathi registered mobile no 9205801922 I have registered my complain for IFB front loaded machine on 16th may complaint no is 1006720607
First of all the behavior of executives are very bad don’t know how to talk
After requesting a lot your executive visited on 29th may and he told me that some part is not functional and will replace on 31st may (Monday)
And now its 3rd June and there is no response.
I am very disappointed with IFB Service Very poor service, Please solve the issue ASAP
In future I will never by IFB product also wont recommend to anyone
WAINTING FOR YOUR PROMPT ACTION
I purchased Dishwasher of IFB on 8.6.2021.Since then it has been giving different problems every now and then.People are sent after msking vompaints but problem remains the same.Request for perfect engineer to ratify the problem once for all.
मैंने IFB का सुप्रसिद्ध प्रिमियर वाशिंग मशीन सैनिरोटा खरीदा। प्रत्येक साल उसका AMC करवाता हूँ। यह समझ आया कि मैं मूर्खतावश AMC करवाता था। इस कंपनी की after सर्विसेज सबसे खराब है, मशीन की साल में 3 फ्री सर्विसिंग होनी चाहिए। विनती कर कर के एक सर्विसिंग भी मिलना मुश्किल है, ये तब, जबकि सेविस सेंटर, जबलपुर (म.प.) में मेरे घर से मात्र 100 मीटर की दूरी पे है। अभी मेरी वाशिंग मशीन पिछले 5 दिनों से शॉक-अप्स टूटने की वजह से खराब है, कंप्लेंट no. 1006818515 है। अभी तक कोई खबर लेने वाला नही।
इन लोगों को वाशिंग मशीन बेचना हो उद्देश्य है, मशीन इतनी हल्की है कि रोज परेशान होना पड़ता है। इस्का पूरा डिसप्ले सिस्टम AMC होने के बावजूद हमको 5500/- रुपये में ठीक करवाना पड़ा। हम ये वाशिंग मशीन लेकर ठगा सा महसूस कर रहे हैं।
Hello
I am Dinesh kumar my registered mobile number is 7013293022..i purchased washing machine on the date 17-05-2021 and i got a complaint regarding your product so I raised a ticket by contacting your customer support on the date 27-05-2021 and that ticket was canceled by your ifb franchise with out contacting or intimateing me and again i raised ticket on 02-06-2021 and again that ticket was canceled by franchise with out contacting or intimateing me and again i raised ticket on 09-06-2021 and again that ticket was canceled by franchise with out contacting or intimateing me and again i raised complaint on 15-06-2021 but till now i did get any response and resolution form your side I tried to reach you every day but there is no resolution for my complaint make sure to resolve my complaint as soon as possible.. unsatisfied with your service.
I had purchased IFB Automatic Dish Washer (Model :-Neptune SX1) on 28-April-2021,Service Enginner visited my home for installation,he told that this product will be replaced by company due to manufacturing defect.He generated Replacement ID.Till date(18-june-2021) no replaced the dishwasher.No supportive customer care/service center. no call came.
sir we bought ifb fully automatic watching mechain, but it is not working properly compliant given many times the same problem comes again we still have a warranty we do not think we should buy this company goods next time. Sir Can u help us with anything
16/03/2021 your team temporarily solved my machine problem now again same problem
Still under warranty , I don’t understand why should I buy this company watching machine
Your technical team work is vary Bad
I agree with you sir
They hire stupid area head they have no idea how to deal
I have purchased the washing machine from pia dealer 2months back. From the first time to thrid time I got defective product every time I pleased to replace the product.Dealer and service manager they weren’t responding and they blaming each other. I fed up with IFB Product service and distribution franchise.
Register Complaint on 23 June 2021 regarding WASHING MACHINE till now we did not get any solution.
Rehman Hasan
+91 97600 75 951
Moradabad
Dear/Sir, Madam
This is with reference to the complaint registered regarding sparking in IFB microwave. My product is under AMC and we had registered the complaint on 21st of June and technician from IFB Company had also attended but he could not understand the problem due to which the microwave is releasing sparks. The next day we again registered the complaint and the same technician again called us and told that the cavity of the machine was to be changed but he did not turn up and told the higher authorities that the problem has been resolved as I received a message on my registered mobile number. We again registered a complaint on 26th of June and asked for a senior technician to attend our problem and fortunately this request of mine had been accepted and the call centre assured us that the technician would come to attend the problem within two days but it is the fourth day and no one has yet turned up.
I request you to kindly take necessary actions as soon as possible and if your technician is not much capable to resolve the issue then kindly arrange for the refund of my AMC amount immediately.If at all IFB is unable to attend my complaint then it is requested to kindly arrange to refund my AMC amount with interest please.
Very poor services rendered and their franchisees are not bothered to pick up the phone or call back. Not at all suggest to go for a home appliances from IFB.
Dear Team,
I have raised the complaint in IFB on 7th July 2021, for regular service (as more than 1 year not done).
For this case Technical Engineer from Shree Sai Service visited the same day, and he asked if there were any other issues, so we said there is some noise coming. So for that issue he opened the machine to check & said there is one part that needs to be replaced, so replaced the part on both sides ( charged Rs. 5,555 with a visiting fee) & I paid the charges.
Also he said that part life is 5-6 years & part coming with MFG date. He showcased the Defective part MFG date & date year was 2018-19.
I asked how it gets faulty in 2 years, If the part life is 5–6 years & on this he said some time the date is mismatched / type the wrong date year by the company itself. It means IFB parts has been duplicate.
The new part date year showed as 2021, Is this original part of IFB?
After 2-3 days again the same noise was coming, so again I called IFB service ( 17th July 2021) center for “issues not resolved”. The operator said we will send the engineer again to check the issues.
Yesterday (20th July 2021 2.15pm) the same Technical Engineer again visited, opened the door, ran the drum manually & said “The drum is faulty you need to replace the drum now” the company shared the quotation with you. It’s all in only 2 minutes. It means that part is not required to be changed.
1. Three is no proper information shared.
2. Visiting report not shared.
3. Companies share the quotation but which company IFB or Shree Sai Service ?
4. How do they share the quotation over the email / call ?
5. What about the part that changed 5 days back ?
6. Both the time Engineer comes in formal wear, ID card not showcase. The IFB operator said Engineer comes in Uniform with an ID card.
IFB team, request you to i want a call from your Sr. Person regarding this issue & resolve ASAP.
I think Shree Sai Service company engineer is not capable of resolving these issues.
Ticket Number : 1006958362
Your technician who visited today had not follow the covid appropriate behaviour during the change of cavity.
The cavity brought by your technician was of upgraded model of 20SC2 which was demanded by the same technician from IFB company during his last visit without ascertaining the year of model as he is a same person who do AMC one and half year back he misguided the company and the customer suffers. The complaint was register to your toll free no. on 16/17 June 2021. Your technician was not properly equipped with his tools due to which he couldn’t unscrew the nuts, Even the solution for removing corrosion was also finished while doing his job so what is the use of such technician who do not have proper toolkit. The cavity again was demanded by your technician on the spot and the cavity which was brought by some other person at my residence was delivered in an unboxed condition. Due to poor tools your technician failed to unscrew the nuts and told me that he will come back again tomorrow. Your service manager Mr. Arpit Mb no. 9988379336 called me and gives his explanation and told me that my microwave will be called to his service centre then only it will be repaired he is not accepting that the technician is not fully equipped by his tools and he fails to open the nuts. The company lost his faith first of all due to so many days delay service. Secondly the cavity which was ordered by your technician without ascertaining the year of model as he is a same person who did AMC one and half year ago he misguided the company and the customer suffers. Thirdly your technician during his visit today touches my Tap, Utensils, Gas stoves without my permission and not followed the Covid appropriate behavior. Kindly refund my money of AMC if your company is not in a position to serve the customer after sale service.
Not following the covid appropriate behaviour by the IFB company employees during attending the fault is a serious concern for the company against the Ministry of Home affairs GOVT. OF INDIA guidelines.
NO SUPPORT FROM CUSTOMER SERVICE HAS RECEIVED AGAINST THE SERVICE REQUEST FOR MY MICROWAVE OVEN. PLEASE DON’T PURCHASE ANY IFB PRODUCT IN FUTURE.
No help provided. Dishwasher not working but technician is just not coming. When re-complained got abused by customer service. When called again was told “sir if you were abrupt or rude you could be abused and that is normal”. This is how good the customer service is.
I am surprised to learn today IFB hires goons / unsocial elements as customer service engineer to abuse and threaten customer for service request raised by them. Never get associated with such brand who don’t value the hard earned money customer spent on their product at the time of purchase, you will receive a defective and substandard product from them which would be giving trouble and hiccups from from the day one of the usage.
My ifb got complaint nearly 3 weeks passed . Still iam finding it very difficult to get it repaired . Its time to switch over to some other company . Even under warranty , if we had to face this situation then what about after warranty . I am fed up with IFB . Better go and file a case against them .
WORST COMPANY…. WORST PRODUCT… WORST STAFF… NOT INTERESTED IN RESOLUTION OF COMPLAINT
DO NOT BUY ANY IFB PRODUCT
This service is very bad and service wale bade ko to baat karne ka tarika bhi nahi hai uska naam hai shivansh Kataria this person is very bad person
And your service is very poor 14 tarik ko complaint dali hai ajj 26 tarik ho gai abhi tak koi solutions nahi mila
And manager ke baat karne ka tarika galat hai uski to dealership cancel kar deni chahiye
Mai ifb ka a/c purchase karkay galti kar di chhatttisgarh may ifb kee sarvide bahut gandi hai mainay 5.4. 22 ko camplane keya tha serieis kay nam pay 2 bar unit laykar gaye gais dala phr mary ko bokaga aap coil cndencer kharab ho haya hai bimbay say bat barkay batatay hai ajj tak bat nahi huva mari halth thik nahi hai mai bloud pressur ho jayga sir mari madad karo nahi to aaj kay bad Ifb ka product pruchse nahi jarunga kasam khata hu. Na hai ifb ka prodct pruchade karney kee salha dunga.
Hi we buy our AC 2 months back but from two months we are facing problems as sometimes the AC makes very noise do not cools the room properly sometimes remote does not work properly sometimes the temperature automatically gets changed we complainted several times but there is no as such solution as we purchased the same AC 2 years back it is working properly but this is not working properly so pls solve this problem otherwise we will take legal action we registered our complaint on 25 june complaint no.1009092808,15 june 2006254818,18 july 1009241762,25july 1009303173,15 August 1009451542,24 August 1009518391
I had bought a washing machine from your Zirakpur-Punjab IFB point on dated 17th Nov’22
I followed up a lot to get the installation done, after that the service engineer came.
As soon as he came, he said that first buy our stand and washing powder, only then I will install it.
We refused to take it, then he left without installation.
We started the machine with someone’s help,
Sir, if a company like IFB behaves will like this with the customer, then who will recommend IFB.
There are so many types of products in the market, customer will go there where he will get the right service and response.
But sir here I’m regretting a lot of to buying IFB product where nobody is responding, I’m calling in customer care also but sir nobody is responding even after 7 days, that’s why I am writing this mail to you for immediate help.
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I brought my IFB Machine from Nagpur. After One Year of Purchasing of the machine, I am call a complaint for Machine service. Even all the spares are changed and still the machine is not working properly. I am take daily follow-up with the service persons but he is not responding even after registered my complaint no one is coming at place.
Really it is horrible to me for such type of services given by IFB.
Absolutely Horrendous Service. We are sick and tired of their Customer care people , who gives false assurance & do nothing. Will NEVER RECOMMEND ANYONE TO BUY ifb Products. Never ever seen such useless service & Harassment
Dear IFB Team,
I have purchased IFB WM Elite MXS 7012 from IFB Point, Laxmi Nagar, Delhi-110092 on dated 23rd Dec 2022. And WM has delivered on same date. But he has given cash memo of KBM Electronics (retailer) during delivery of WM. When I raise the issue to IFB Point in-charge Mr Rohit Latwal (Mob. 8383080861) then he said that KBM is our franchises. Then I have contact with sales head Mr. Pradip Nair (Mob. 8595019165) for resolution of my problem. Then he said that I will call you back but still no response. Earlier KBM has cheated me two times. So, I didn’t trust on KBM. I trust on IFB point only. I am not insure that he has given origional packing machine. May be he has given me display or defective product. Even earlier I search & found same machine on lower cost compare than IFB Point. Even lower cost on online at IFB site also. But I trust on IFB Point and purchased from here only. I feel that IFB Point is dealing with KBM Electronics on commision basis. I got several massage for exchange price upto 13000/- but he has not given any exchange offer. Even he has taken delivery charges also. Yes, IFB product is good but dealing & service even nothing is good. In future I can never buy on IFB Point And I never recommend to anyone to buy any product from IFB Point.
Summery – If bill can generate by franchises partner then he can also sell the product because he is having more manpower. Then why you are bearing over head cost of IFB Point space & sales person.
IFB have no sevice after shell and complition of warranty.I have worst experience.Also it’s spare parts also not available.They don’t have heating element of IFB Dishwasher Neptune SX.IFB believes that it’s Rs 30000 to Rs 40000 machines are of use and throw category.No service no spares available So don’t purchase any product of IFB in future.
Simply Worst Services, Please don’t go this IFB products
Dear Team
I facing issues of water leakage below body in washing and I have already raised complaint about it but still now no response and resolution will not provide by your service team. It’s a manufacturing defects of water leakage below from the washing machine.
I am staying in Visakhapatnam. I have an IFB Clothes dryer turbo ex for the past two years. My dryer has been giving regular issues and the service response from you centre in Gajuwaka visakhapatnam (Lazmi Ganapathi Agency) has always been poor. But the last two months is harassment.
My dryer stopped drying clothes in March 23 due to a loose belt. The technician just came and put the same belt back. And the dryer worked for 3-4 days only. This happened twice. Since 13 April 23. When I raised the complaint again, nobody has come, I have called customer service at least 10 times , I have talked to the service centre and been made many promises but to no avail. The spare part has not come and there is no resolution. The service centre has had the audacity to close my complaints saying resolved or customer changed date on their own. The complaint is still open and I am disgusted. My registere ph number is 9908562767 and the latest complaint number is 4000145012.
Please give me my money back you guys are a useless company.
My Name Paresh Wani, Purches AC from IFB Shop Nizampura, Vadodara, Gujarat. AC Pqoblem raise in 13/05/2023, I have register complain in his office No. 1011382100. But IFB Service is very mush Problamatic. Customer having not proper answer. Pass on your massage one person to another person. But they are not intrested to rresolve problem. I will request all can’t Purches IFB Appliances. IFB services very mmush Poor. Technical team not proper.
IFB service is horrifying, there is some fake call center operating by IFB.
Post taking AMC, technician refused to replace machine parts. Most terrible service in the industry.
hello I have complain 1 month ago but the company service centre was not solve my complaint in a one month and 10 days I call five time in a customer care and 10 time call to dealer but not solve my complain and message to resolve my complain please check it this washing machine used by senior citizen in a ruler area senior citizen what not comfortable with your machine please check what the problem and why my complaints not sold by customer care or dealer your customer care officers at tell me to complaint SOL in a 24 hours super fast complain but not solve and the dealer tell me in a 24 hours but not solve the what do you I do
The IFB Corporate office Management mail ID &Contact nos has to be displayed in the official website . The Escalation matrix also to be displayed in the website.
More or less 80% semi professional Technicians are engaging by the Service providers at Hyderabad Telangana Branch.Even theya rae not aware the AMC Periods Starting&Ending , i recd a call from Hyderabad Telangana Br that my AMC period ends with 21.08.2023, whereas the Ending Period is 16.010.2023.